Terms & Conditions

1.About Us

RentersRightsAct.info is an independent information hub providing plain-English guidance on the Renters' Rights Act 2025 in England. We are not a law firm, solicitor, barrister, letting agent, landlord association or regulated financial adviser.

2.Important Disclaimer — Not Legal Advice

This disclaimer applies to all content on the website including but not limited to articles, blog posts, FAQ answers, AI chatbot responses, compliance checklists, podcast content and any other materials.

3.AI Chatbot — Specific Terms

Our website includes an AI-powered chatbot designed to answer questions about the Renters' Rights Act 2025. By using the chatbot you acknowledge and agree that:

• The chatbot is powered by artificial intelligence and its responses may contain errors, omissions or inaccuracies
• Chatbot responses do not constitute legal advice under any circumstances
• You should not make any legal, financial or property decisions based solely on chatbot responses
• The chatbot has a knowledge cutoff and may not reflect the very latest regulatory changes
• Every chatbot response includes a disclaimer which forms part of these terms
• We reserve the right to limit chatbot usage to a reasonable number of queries per day for free users
• You must not attempt to misuse, manipulate or circumvent the chatbot's intended purpose

4.User Registration

4.1 Eligibility

You must be at least 18 years of age to register for an account on RentersRightsAct.info. By registering you confirm that all information you provide is accurate, complete and up to date.

4.2 Your Account

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You must notify us immediately at support@rentersrightsact.info if you suspect any unauthorised use of your account.

4.3 Accurate Information

You agree to provide accurate and truthful information during registration. Providing false information including false names, addresses or contact details is a breach of these terms and may result in your account being suspended or deleted.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have breached these terms, provided false information, or are misusing our services. You may delete your account at any time from your dashboard.

5.Acceptable Use Policy

By using RentersRightsAct.info you agree not to:

• Use the website for any unlawful purpose or in any way that breaches any applicable local, national or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of our website, servers or databases
• Transmit any data that contains viruses, malware or any other harmful programs
• Scrape, harvest or extract data from the website using automated tools without our written permission
• Use the website to defame, harass, abuse or threaten any person
• Misrepresent your identity or affiliation with any person or organisation
• Attempt to circumvent any usage limits, security measures or access controls
• Use the AI chatbot to generate content intended to mislead tenants or landlords

6.Intellectual Property

All content on RentersRightsAct.info including but not limited to text, graphics, logos, design, layout, code and compilation is owned by or licensed to RentersRightsAct.info and is protected by UK and international copyright laws.

7.Third Party Links and Resources

Our website contains links to third party websites and resources including government websites, landlord associations, legal firms and news sources. These links are provided for your convenience and information only.

We have no control over the content of third party websites and do not accept any responsibility or liability for:

• The accuracy or completeness of information on third party websites
• Any loss or damage arising from your use of third party websites
• The privacy practices of third party websites

8.Landlord Pro Subscription (Coming Soon)

We intend to introduce a paid subscription service called Landlord Pro. When this service launches the following additional terms will apply:

• Subscription fees will be charged monthly or annually as selected at sign-up
• Payment will be processed by Stripe, a regulated payment processor
• Subscriptions will auto-renew unless cancelled before the renewal date
• You may cancel your subscription at any time from your dashboard
• Refunds will be considered on a case by case basis in accordance with your statutory rights
• We reserve the right to change subscription pricing with 30 days notice to existing subscribers

9.Limitation of Liability

To the fullest extent permitted by applicable law, RentersRightsAct.info and its operators shall not be liable for:

• Any direct, indirect, incidental, special or consequential loss or damage arising from your use of or inability to use our website
• Any loss arising from reliance on information provided on this website or through the AI chatbot
• Any loss of profits, revenue, business, data or goodwill
• Any interruption, suspension or termination of our services
• Any errors, inaccuracies or omissions in our content

10.Indemnification

You agree to indemnify and hold harmless RentersRightsAct.info and its operators from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from your use of the website, your violation of these terms, or your violation of any third party rights.

11.Privacy

Your use of RentersRightsAct.info is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website you consent to the data practices described in our Privacy Policy.

12.Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify registered users of any material changes by email and will update the date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

We recommend that you review these terms periodically to stay informed of any updates.

13.Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14.Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining terms which shall continue in full force and effect.

15.Contact Us

If you have any questions about these Terms and Conditions please contact us: